Shipping and Delivery Policy

Last updated: 20 October 2026

W2R Schematics Premium is a digital product. It gives you access to our schematics, boardview files and hardware solutions in the W2R desktop app for Windows.

1. No shipping

Nothing is sent by post or courier, and there are no shipping charges. Your plan is delivered online, to your W2R account.

2. When your plan starts

  • Paid online (on our website or in the W2R app)? Your plan is added to your W2R account right after the payment succeeds. Sometimes the bank needs a few minutes to confirm the payment. You do not need an activation key: sign in to the W2R app with the same account to use your plan.
  • Bought on WhatsApp or from an authorised reseller? You get an activation key. Enter it in your dashboard or in the W2R app (Enter Activation Key). Your plan is added when you enter it.
  • Premium already running? Then the new plan is queued: it starts on the day your current plan ends. The page shows this date before you pay. On a 2 or 3-device plan, the extra devices also start on that day.
  • On a trial? Premium starts at once and replaces the trial. The days left on the trial are not carried over.

3. In the W2R app

If you paid in the Home tab of the W2R app, the app shows your new plan straight away. If you paid in a web browser, sign in to the app again, or restart it, to see your plan.

4. Your receipt

After a successful online payment, we email a payment receipt to the email address of your W2R account. It shows your order ID, the plan, the amount paid and the dates of your plan. If you cannot find it, check your spam folder.

5. Paid, but your plan is not active?

  1. Wait up to 10 minutes. Sometimes the bank takes a little time to confirm a payment.
  2. Refresh your dashboard, or restart the W2R app.
  3. Still not active? Message us on WhatsApp or email [email protected] with your order ID (it starts with W2R-). If you do not have it, send the email address of your W2R account.

Please do not pay again for the same plan. We will start your plan or refund the full amount, as our Refund and Cancellation Policy says.

6. Contact us

Questions about delivery? Message us on WhatsApp (+91 91505 49628) or email [email protected]. See also our Contact page and Terms and Conditions.